We are proud to be a member of the following Certifications!
The National Institute for Automotive Service Excellence (ASE)
ASE was founded in 1972 as a non-profit, independent organization dedicated to improving the quality of automotive service and repair through the voluntary testing and certification of automotive technicians.
Fox & Fox was designated a Blue Seal of Excellence Service Facility by ASE in 2002 and we have retained that designation every year since.
To be eligible for this recognition, a company must have 75% of its technicians ASE certified. In addition, there must be a certified technician in each of the eight areas of service offered.
The Inter-Industry Conference on Auto Collision Repair
The I-CAR vision is that every person in the collision industry, current and future, has the necessary knowledge and skills relevant to their position to achieve a complete and safe repair.
Formed by the collision industry in 1979, I-CAR, the Inter-Industry Conference on Auto Collision Repair, is an international, not-for-profit training organization. All I-CAR activities and resources focus on helping the industry achieve a high level of technical training.
At Fox & Fox, your safety along with a high quality of repairs is essential. We employ I-CAR certified technicians.
Napa Auto Care Center
NAPA Auto Care Centers are built around a quality standard where independent repair business owners are invited to join based on integrity, qualifications and expertise. Thatâ€™s how NAPA Auto Care ensures you get the best in class service.
The Better Business Bureau of Northern Indiana
BBBâ€™s mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by:
â€¢ Creating a community of trustworthy businesses
â€¢ Setting standards for marketplace trust
â€¢ Encouraging and supporting best practices
â€¢ Celebrating marketplace role models, and;
â€¢ Denouncing substandard marketplace behavior
BBB Accreditation is an honor â€“ and not every company is eligible. Businesses that meet the BBB high standards are invited to join BBB. Businesses meeting BBB standards are presented to local Boards of Directors (or designees) for review and acceptance as a BBB Accredited Business.
All BBB accredited businesses have agreed to live up to our Principles for Trust. Our Principles for Trust are a comprehensive set of policies, procedures and best practices focused on how businesses should treat the public â€“ fairly and honestly in all circumstances.
Fox & Fox has been a BBB accredited business since 1978
Tire Rack Price Pledge Plus Shop
Price Pledge Plus Recommended Installers must meet stringent criteria before being added to the program.Â To receive this designation we are required to employ trained technicians operating proper high-speed balancers and touch less or rim clamp mounters.Â WeÂ also requiredÂ to demonstrate a positive overall customer service attitude that’s eager to help you with the install and other ancillary services you may need or want. Additionally twe mustÂ consistently achieve a 4.5-star or above overall ranking in Tire Rackâ€™s survey results.
Fox & Fox also works with all major auto insurance companies to make your repair experience an easy one. WeÂ have met advanced criteria for various insurance agencies direct repair programs, making the process even easier.