Our Service Teams
Body Shop Service Supervisor
Mike “Smitty” Smith:
In the industry for over 45 years and Collision and Frame Foreman at Fox & Fox for over 15 years. Smitty painted his first car at 13 and has worked on the line as a body, frame and paint technician. He has held management positions in collision and body repair for over 32 years. He is ASE and I-CAR platinum certified and uses his expertise to ensure that your vehicle, from your initial estimate to repaired vehicle, maintains quality that we are proud to stand behind.
Body Shop Service Team
A member of the Fox and Fox family since 1986 and with over 25 years industry experience, Rhonda is ASE and I-CAR platinum certified. She cites her college education in aiding her in forming her excellent problem solving and communication skills. Rhonda is the main link between the customer and the shop. She would be happy to answer any of your car related questions.
Sarah is an integral part of our Body Shop operations. You will find her answering phones, assisting with all the paper work for our body shop side, and providing an enthusiastic point of contact for both our customers and insurance companies. She has extensive customer service with over a decade in the restaurant industry. Sarah loves gardening, and spending time with friends and family.
Mechanical Shop Service Team
Mike has been in the automotive industry for 25 years and is I CAR certified. He has experience on both the mechanical and body side of the repair industry. Mike is fantastic at working with customers of various needs to ensure that they know their vehicle’s maintenance status, what options are available to them for repairs, all well staying with a budget. He is a committed father of five wonderful children, loves hockey, and enjoys neighborhood get-togethers.
Stephen started his career in the automotive industry as a ASE certified technician where he worked on domestics, imports, and exotics. He quickly learned that he enjoyed working with people AND vehicles and decided to pursue a career as a service writer. He loves helping a customers solve car issues. He sites his college education in aiding him to be an effective communicator. He recently became a father, loves spending his free time with his family, and reading books geared at self-growth.
Our Internal Office Staff:
A member of the Fox and Fox family for over 30 years. Pauline manages the office and handles all the office functions including accounts receivable, accounts payable, payroll all while overseeing and assisting the office staff. She is the honorary “mom” of the shop, who provides expert attention of detail combined with a loving ear.
Sara has been a member of the Fox and Fox family since birth- literally. The fourth generation to work for the company, she is proud to oversee it’s marketing, advertising and to assist with other internal office duties. You’ll find her helping the front counter and answering phones, assisting with paperwork, or out promoting our business. She brings a fresh perspective and lots of energy to our staff.